Kendal Road
Hartlepool
TS25 1QU
Tel: 01429 221832 Like us on Facebook

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Meet the Reception Team

As the first point of contact and the ‘face’ of Belle Vue Centre our aim is for people to feel welcomed & well looked after so that they leave with the best impression, spread the word that we deliver an excellent service in a friendly environment and then to return and keep on returning.

Fair to say, with the diverse range of services & activities on offer, there are never two days the same and the ability to communicate on many levels, be welcoming and friendly, firm when required, able to remain calm in stressful situations and have a sense of humour are attributes the team possess and put into practice to make our working day and the service we offer be the best it can be. Behind the scenes, we also carry out lots of other Admin & Clerical duties, often working alongside other staff and departments, making the Reception desk a very busy but enjoyable place to work.

Our team consists of four Reception/Admin ladies, all town residents, who between us have an accumulated and impressive 43yrs service and are able to offer a wealth of knowledge and experience not only of the job role but also the town and especially the local area and its residents.

We aim to provide a friendly, approachable service to anyone who walks through the door, and if we are unable to meet the needs of a customer we will happily direct them to someone who can.

We work on a weekly rota so tend to cover the same shifts each week which enables us to build up a good rapport with our regular customers, but also cover extra shifts if one of us is on holiday or sick leave.

Sheila

Sheila - began as Reception/ Admin Assistant before progressing to the position of Senior Receptionist & Bookings Co-Ordinator, a role which involves working closely with other Staff/departments to ensure events & bookings run smoothly.

“working at the Centre is almost like having a second family and I have never had a day when I have not looked forward to coming into work, I just love my job”

Sue W - Sue is also happy to help the Site Staff during (rare) quiet times on the Reception desk and loves the ‘buzz’ when the Centre is really busy.

“ love the people, love the staff, love the job”

Hayley

Hayley – Hayley, with 8yrs service and the ‘newest’ member, also enjoys helping to promote the Centre’s Training Courses and other events on Social Media

“every shift is different which keeps the job fresh and interesting”

Sue S – Sue loves to chat and get to know customers & also enjoys it when there are lots of people around and the Reception desk is busy.

“I like to meet a diverse range of people, being on Reception to greet & welcome visitors to the Centre gives me this opportunity”